Servery Fire Shutters - Flexible Structure
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Choose your option
Doorway Fire Shutters - Flexible Structure
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Choose your option
Industrial Fire Shutters
Choose your option
Compare Fire Shutters
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Compact Fire Shutter for Servery openings with Rigid Structure |
Compact Fire Shutter for Servery openings with Flexible Structure |
Compact Fire Shutter for Doorway openings with Rigid Structure |
Compact Fire Shutter for Doorway openings with Flexible Structure |
Industrial Fire Shutter for large openings. |
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Servery |
Servery |
Doorway |
Doorway |
Servery/Doorway |
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Rigid - Masonry and Structural Steel |
Flexible - Timber Stud Walls |
Rigid - Masonry and Structural Steel |
Flexible - Timber Stud Walls |
Masonry, Structural Steel and Timber Stud Walls |
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Up to E120 (120mins) |
Up to E120 (120mins) |
Up to E240 (240mins) |
Up to E90 (90mins) |
E60 (60 mins) on servery openings; up to E240 (240 mins) on doorway openings |
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£1953 |
£1953 |
£1872 |
£1872 |
£3239 |
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Tested to BS EN 1634-1 specifically for servery openings |
Tested to BS EN 1634-1 specifically for servery openings |
Tested to BS EN 1634-1; UKCA and CE marked to BS EN 16034 |
Tested to BS EN 1634-1; UKCA and CE marked to BS EN 16034 |
Tested to BS EN 1634-1; UKCA and CE marked to BS EN 16034 (doorway openings) |
What are Fire Rated Roller Shutters?
Fire shutters are designed to resist and limit the spread of fire through a protected opening for a specified period, when correctly specified and installed as part of the tested assembly. They are typically installed over doors, servery counters, open plan areas, store rooms, and other openings where fire compartmentation is required.
Fire Roller Shutters are constructed from steel and operate similarly to a standard roller shutter but are specifically engineered and tested to provide fire resistance for a defined period, commonly:
- E60 - 60 minutes' integrity
- E90 - 90 minutes' integrity
- E120 - 120 minutes' integrity
- E240 - 240 minutes' integrity
- EW20 - Integrity with limited radiation, where applicable
They form a physical barrier that helps contain fire within a designated compartment.
The activation and power failure sequence depends on the selected shutter, motor and control arrangement. Options may include connection to the building’s fire alarm, an independent heat detector, battery backup, solenoid release or another approved release mechanism. The correct arrangement should be specified in accordance with the building’s fire strategy.
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Fire Rated Roller Shutter Information and Buying Guide
Which Fire Shutter Do I Need?
Which Fire Shutter Do I Need?
We supply three types of made-to-measure fire rated roller shutter. Use the comparison table above to compare ratings, supporting structures and prices.
Servery fire shutters
For servery hatches, counters and service openings. Available for rigid structures (masonry, concrete or fire-protected structural steel) and flexible structures (timber stud walls), with up to E120 fire integrity.
Doorway fire shutters
For doorways and corridor openings, closing to floor level. Rigid structure versions offer up to E240 fire integrity. Flexible (timber stud wall) versions offer up to E90.
Industrial fire shutters
For large openings in masonry, structural steel or timber stud walls. Up to E240 fire integrity on doorway openings and E60 on servery openings.
Construction and finish
• Curtain of 75 mm solid steel curved slats
• Galvanised steel as standard
• Powder coating available in any BS or RAL colour, subject to certification limitations
• The shutter hood forms part of the fire rating and gives a neat finish
• Every shutter is manufactured to measure
Supporting Construction
Supporting Construction
The supporting wall or structure is a critical part of a fire shutter installation. The correct shutter must be selected according to whether the opening is formed within a flexible or rigid supporting construction.
Flexible Structure Fire Shutters
Flexible Structure Fire Shutters are designed for installation into a specific tested timber stud wall construction.
The timber studs, fire rated boards, insulation, fixings and opening detail form part of the tested fire-shutter system and must follow the applicable product specification.
These shutters should not be assumed to be suitable for every lightweight partition or metal stud wall.
The wall construction must be checked against the relevant fire test or classification evidence before manufacture.
Rigid Structure Fire Shutters
Rigid Structure Fire Shutters are designed to be secured to suitable masonry, concrete or appropriately fire-protected structural steel.
The supporting construction must be capable of accepting the shutter fixings and remain within the requirements of the relevant tested or assessed fire-shutter configuration.
Where structural steel is used, the supporting steelwork may require an appropriate fire-protection system depending on the specific product and fire rating.
Why does the supporting construction matter?
A fire shutter is tested as part of a complete system. The shutter curtain, guides, fixings, supporting wall or steelwork and landing or cill detail can all affect its fire performance.
Using the wrong shutter for the wall construction, or changing the tested fixing arrangement, may mean the stated fire classification no longer applies.
Not sure which system you need?
Send us the details of your wall construction, opening dimensions and required fire rating and our team can help identify whether a Flexible Structure or Rigid Structure fire shutter is appropriate.
Servery Fire Shutters: Why Test Evidence Matters
Servery Fire Shutters: Why Test Evidence Matters
Most fire shutters are tested closing to finished floor level. The extended application standard for steel roller shutters, BS EN 15269-10, has no rule for extending that evidence to an elevated servery or countertop opening, and industry guidance has highlighted this gap. A shutter installed on a servery hatch without specific test evidence may fall outside its declared field of application.
Our servery fire shutters are tested specifically for servery hatch applications to BS EN 1634-1, with up to E120 fire integrity.
When comparing suppliers, ask:
• Is the product certified specifically for servery hatch installations?
• Does its extended application report permit servery hatch use?
Fire Ratings, Testing & Certification
Fire Ratings, Testing & Certification
Fire shutters are life safety products. Every shutter in our range is tested to BS EN 1634-1, and the stated rating only applies when it's installed exactly as tested, into the correct supporting construction.
Fire classifications explained
• E (integrity): stops flames and hot gases passing through. Available as E60, E90, E120 and E240, depending on the product.
• EW (integrity and radiation): also limits radiated heat. EW20 is available on timber stud doorway shutters up to 2400 mm x 2400 mm and timber stud servery shutters up to 2500 mm wide x 1500 mm high, subject to the tested specification and direction.
• EI (integrity and insulation): also limits temperature rise. Our steel fire shutters primarily provide E-rated integrity and should not be treated as insulated unless EI evidence is provided for the specified system.
Standards
• Fire resistance testing: BS EN 1634-1
• Classification: BS EN 13501-2
• Extended application: BS EN 15269-10, where applicable
• Product standard and marking: BS EN 16034 (UKCA and CE marked doorway shutters), in line with the product's Declaration of Performance
Building Regulations
The required fire rating is set by the building's fire strategy and fire risk assessment. In England, guidance is given in Approved Document B. Requirements differ in Wales, Scotland and Northern Ireland, so follow project-specific guidance.
Controls & Activation
Controls & Activation
Fire shutters close automatically when they receive an approved activation signal. The right control arrangement depends on the shutter, motor, fire strategy and tested product configuration.
Depending on the system, options include:
• Fire alarm input, connected to the building's fire alarm panel
• Independent heat detector
• Fusible link or solenoid release
• Controlled motorised closure and controlled descent
• Battery backup
• Gravity fail-safe motor, which closes the shutter automatically on power failure (where specified)
• Audible and visual warnings
• Manual emergency controls, emergency escape buttons and break glass units
• Integration with access control, alarm override and building management systems
• Manual or motorised reset
How the shutter behaves on alarm and during a power failure must be specified for each project. Where a fire alarm connection is required, the shutter must close in line with the building's approved cause-and-effect sequence.
Escape routes
A descending shutter must not obstruct a required escape route unless its position, activation sequence, controls, warnings and means of escape have been specifically designed and approved as part of the building's fire strategy.
Applications
Applications
Fire rated roller shutters close off openings in fire-resisting compartment walls while keeping them open for everyday use. They support open-plan layouts and stay concealed until needed. The right shutter for each location depends on the fire strategy, supporting construction, required classification and operating sequence.
• Compartment walls and internal openings: corridors and service areas, warehouse access points, factory production zones and storage rooms
• Service counters and serveries: commercial kitchens, schools, hospitals and catering environments, separating kitchens from public areas
• Shopping centres and retail units: shop entrances, escalator openings and voids
• Warehouses and industrial facilities: loading bays and large internal openings between compartments
• Healthcare and public buildings: hospitals, schools and government buildings, supporting life safety strategies while keeping access open during normal use
Installation & Maintenance
Installation & Maintenance
Installation
Fire shutters must be installed by competent installers, following the manufacturer's certified details and the building's fire strategy. This includes the approved fixing method, the certified guide rail and hood arrangement, correct clearances, and a supporting structure that provides the required fire resistance. Any deviation from the tested detail can invalidate the fire rating.
Commissioning must confirm that the shutter closes, stops and resets in line with the approved cause-and-effect sequence. Any required power-failure operation must also be tested and recorded.
Electrical work
Motorised shutters must comply with current electrical regulations (BS 7671) and the Supply of Machinery (Safety) Regulations, and include appropriate safety devices to prevent injury during normal operation. The final electrical connection should be completed by a qualified electrician.
Servicing
Fire shutters should be serviced annually by a competent engineer, or more often in high-use environments or where the manufacturer specifies. A service should include:
• Testing automatic closure and descent speed
• Inspecting the curtain, guide rails, motor and controls
• Checking the power supply and battery backup
• Testing operation with the fire alarm
Replacement parts must match the original certified components. Unauthorised repairs or modifications can invalidate the fire rating.
Price Guide
Price Guide
Fire shutter prices depend on the fire rating, opening size, motor and control system, and connection to the building's fire alarm. The product prices shown above are for supply only. The guide prices below include installation.
• E60 fire shutters: £2,500–£3,500 installed. Suitable for smaller compartment openings and service areas.
• E90–E120 fire shutters: £3,000–£5,000 installed. Commonly specified for commercial units, warehouses and internal compartment walls.
• E240 fire shutters (doorway openings): £4,500–£7,500+ installed. Typically used in higher-risk industrial or large commercial environments.
What affects the final price
• Fire rating required (60, 90, 120 or 240 minutes)
• Opening width and height
• Number of shutters
• Fire alarm and building management system integration
• Battery backup and control panel requirements
• Structural fixing and compartment construction
• Site access and installation complexity
Getting an accurate quote
Because a fire shutter must match the building's fire strategy and certified installation details, we strongly recommend a site survey. Use our product quote builder or call our team on 0800 046 6380.
Frequently Asked Questions - Fire Rated Roller Shutters
What are fire rated roller shutters?
What are fire rated roller shutters?
A fire-rated roller shutter is a tested steel shutter designed to provide a defined period of fire resistance across an opening within a fire-resisting compartment.
Depending on the product, fire-integrity classifications such as E60, E90, E120 or E240 may be available.
What do E60, E90, E120 and E240 mean?
What do E60, E90, E120 and E240 mean?
Fire rated roller shutters are available with different fire resistance ratings, typically ranging from 60 minutes up to 240 minutes, depending on the specification and certification.
Each fire shutter should be rated as one of the below:
- E60 - 60 minutes' integrity
- E90 - 90 minutes' integrity
- E120 - 120 minutes' integrity
- E240 - 240 minutes' integrity
Please see below explanation of fire classifications:
- E - Integrity: resistance to flames and hot gases.
- EW - Integrity and radiation: integrity performance with
restricted radiant heat. - EI - Integrity and insulation: integrity performance with
restricted temperature rise.
How do fire rated roller shutters operate in a fire?
How do fire rated roller shutters operate in a fire?
Fire rated roller shutters close automatically on a signal from the fire alarm, a heat detector or another approved release, depending on the tested product. Where a gravity fail-safe motor is specified, the shutter also closes automatically on power failure. Other motor arrangements rely on battery backup, so this must be confirmed for each project.
Are fire shutters insulated?
Are fire shutters insulated?
Most steel fire shutters in this collection primarily provide E-rated integrity performance and should not automatically be considered thermally insulated fire barriers. Where insulation performance is required, the specified system must have appropriate EI evidence.
Do fire shutters control smoke?
Do fire shutters control smoke?
Not automatically. A fire-resistance classification such as E60 or E120 does not by itself establish smoke-control performance. Smoke control requires separate relevant test/classification evidence for the specific product.
Can a roller shutter be a fire exit?
Can a roller shutter be a fire exit?
A descending fire shutter must not obstruct a required escape route unless its position, activation sequence, controls, warnings and means of escape have been specifically designed and approved as part of the building's fire strategy. If a shutter sits on an escape route, check this with your fire engineer before specifying.
How often should a fire shutter be serviced?
How often should a fire shutter be serviced?
Fire rated roller shutters should be serviced annually by a competent engineer, or more often in high-use environments or where the manufacturer specifies. Servicing should test automatic deployment, check descent speed, inspect the motor and controls, and confirm correct operation with the fire alarm. Replacement parts must match the original certified components.

