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Case Studies

Case Studies

Vodafone storefront with illuminated red signage and security roller shutter
Case Studies

Case Study: Vodafone

Kerry Yeo

Security Direct has secured many Vodafone stores up and down the country. Phones are expensive and this makes phone shops vulnerable to attacks. We have installed hundreds of roller shutters to Vodafone shops, mainly to secure the shop fronts. Due to a planning restrictions on most high streets, the roller shutters are fitted internally. We usually work with a contractor, who strips out the old shop and refurbishes it to Vodafone requirements. We have installed quite a few different types of roller shutters in the Vodafone stores. They have all been Vision Retail Shutters, so customers can see into the shop, but the stock is protected. The picture of the Vodafone store in York, uses a Punched Aluminium - 58% Vision, which provided 58% vision. This shutter was used due to the size of the shop front and the amount of vision it provided. On other stores, we have used the Compact Punched - 44% Vision, ideal when headroom is limited. One some shops we have to use the Punched or Perforated Steel - 18% Vision as they can span openings wider than 6m. All the shutters are powder coated to suit the Vodafone brand colours. They are electrically operated and are fitted with Battery Backups, in case of a power failure. Security Direct continues to work with Vodafone on a regular basis on their stores nationwide.

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KFC restaurant exterior with glass doors, security shutters, and drive-thru signage
Case Studies

Case Study: KFC

Kerry Yeo

Security Direct has worked on many KFC restaurants across the UK. The restaurant was getting broken into and vandalised when closed. The cost to repair the damage and disruption was becoming very high. KFC asked Security Direct for a solution to protect all the windows, doors and Drive Thru Windows around the building. Security Direct proposed using the Compact Security Roller Shutters. The roller shutter had a small shutter box, so would reduce the amount of light that comes through the full height windows. The customer wanted a High Security roller shutter but wanted some vision through the roller shutter for safety. The roller shutters were powder coated to match the KFC brand colours. Other KFC installations include Fire Shutters over kitchen serveries and chemical stores. We have fitted Vision Commercial Shutters over the serving areas, to protect the staff on an evening but still to allow the staff to take and serve orders. We have used a range of Solid Roller Shutters to close off areas of the restaurant during certain times of the day.

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Security grille installed on office window, protecting police cyber unit workspace with diamond mesh design
Case Studies

Case Study: High-Security Retractable Grilles for a Merseyside Police Facility

Kerry Yeo

Security Direct has worked with the Main Contractor on a Merseyside Police facility. The main contractor was refurbishing an office facility, to the Police requirements. This was a very high security site, so security was paramount. The product specified was the CS13, which is an Insurance Approved - Level 3 Security Grille. The retractable grilles were fitted to all Ground floor windows and doors. Due to the strict fixing requirements of the CS13 security grille, the main building contractors had to carry out building works to the window reveals. These grilles cannot be fitted to plasterboard, they have to be fitted direct to the brickwork. In theory, plasterboard could be chiselled out, making the fixing vulnerable. The contractor removed all the plasterboard around the windows and plastered directly to the brick. This ensures that the grilles met the fixings requirements and provided a good strong fixing point. Merseyside Police were very happy with the product and installation and have specified the product on similar projects for the future. They liked the fact that the grilles were very high security, but also low maintenance and cheaper too purchase, compared to a roller shutter with the same security level. Frequently Asked Questions1. What security grilles were installed at the Merseyside Police facility? Security Direct installed CS13 Insurance Approved – Level 3 Security Grilles across the ground-floor windows and doors. The CS13 Retractable Security Grille was specified because the facility required a high level of physical security. 2. What does an Insurance Approved Level 3 Security Grille provide? The CS13 is designed for applications requiring a high-security physical barrier against forced entry. This made it particularly suitable for the Merseyside Police facility, where security was a key consideration throughout the refurbishment. 3. Can the CS13 security grille be fixed to plasterboard? No. The CS13 has strict fixing requirements and cannot simply be secured to plasterboard. For this project, the main contractor removed the plasterboard around the window reveals so that suitable strong fixing points could be provided directly into the brickwork. 4. Why are the fixing points so important for a high-security grille? A high-security product is only as effective as its installation and supporting structure. Fixing a security grille into an unsuitable or weak substrate could create a vulnerable point. At the Merseyside Police facility, building works were therefore completed around the windows to ensure the security grilles met the required fixing requirements. 5. What are the advantages of retractable security grilles compared with roller shutters? For this project, the client valued the combination of high security, low maintenance and cost-effectiveness offered by the retractable grilles. Unlike a permanent barrier, they can also be retracted when not required. Merseyside Police were pleased with the finished product and installation and subsequently specified the solution for similar future projects.

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Steel security grille with key lock, protecting retail store interior
Case Studies

Case Study: Starbucks

Kerry Yeo

Security Direct has worked on many Starbucks restaurants across the UK. The picture shows a Starbucks store in Birmingham, that we have recently installed. The restaurant is on a motorway services which is open 24hrs a day, with the store only open between 7am-9pm each day. They needed a product to close off the store to the public when they are closed. They asked Security Direct for a solution. The problem with a roller shutter was the width of the opening (approx. 12m) and no headroom above for a shutter box. The best solution was our Sliding Folding Shutters, which can go up to 30m wide and run on a 40mm high top track. We used the Perforated Internal Sliding Security Shutters - 30% Vision as it allowed ventilation, looked nice and provided a good level of security. The sliding shutters don't have a bottom track to trip over, they just have shootbolts which lock into the ground for rigidity. The building contractor had to put extra supports into the head of the opening to carry the weight of the sliding shutter (approx 175kgs per linear meter). They also built some cupboard at each side for the shutter stack to fold into and neatly be concealed. Starbucks has already installed more of these sliding shutters across its new stores. Starbucks liked the idea, that these are easy to operate and require little maintenance, compared to roller shutters.

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Security grille with diamond pattern installed on glass doors, enhancing home or office safety.
Case Studies

Case Study: High-Security Retractable Grilles for Tebay Services Farm Shop

Kerry Yeo

Tebay Services, situated near the Lake District, is far from your typical motorway service station. Known for its Farm Shop, restaurant and focus on locally sourced produce, it offers visitors a very different experience from a conventional motorway stop. Security Direct recently had the opportunity to work on a project at this prestigious site, providing a security solution for the newly extended entrance to the Farm Shop. The project presented an interesting challenge. The client wanted to make the entrance significantly wider and more open, creating a welcoming environment for customers during trading hours while still being able to securely close the Farm Shop when required. With an opening of approximately 12 metres wide, limited headroom and the need to keep the entrance as open as possible, a conventional roller shutter wasn't the most suitable solution. The Challenge: Securing a 12-Metre-Wide Farm Shop Entrance As part of the redevelopment, the main contractor carried out building works to increase the Farm Shop entrance from approximately 6 metres to 12 metres wide. The larger opening helped create the open-plan appearance the client wanted, but it also created a new security challenge. A traditional roller shutter was considered, but the combination of the very wide opening and limited available headroom meant this wasn't the best option for the project. The client also considered our Sliding Shutters. However, after reviewing the alternatives, they preferred a High Security Retractable Grille. The retractable grille offered several advantages for this particular application. It provided the heavier-duty appearance the client wanted, was a more cost-effective solution and maintained the open feel of the Farm Shop entrance. Why Choose a High-Security Retractable Grille? Retractable security grilles can be particularly effective for large commercial openings where a traditional shutter isn't practical or where maintaining visibility is important. For Tebay Services, the grille could be extended across the entrance when security was required and retracted when the Farm Shop was open. This provided a combination of: Physical security across a very large opening An open appearance through the grille Minimal impact on the Farm Shop during trading hours A practical alternative where there was insufficient headroom for a roller shutter A cost-effective solution for the size of the opening Flexibility in how different sections of the entrance could be used This last point became particularly useful in the final design. Supporting a Large Retractable Security Grille With an opening approximately 12 metres wide, careful consideration had to be given to the structure supporting the grille. The main contractor therefore provided additional supports across the top of the opening to help carry the weight of the security grille. Coordination between the security product and the surrounding building works was an important part of the project. On unusually large openings, it's essential to consider not just the security product itself, but also what it will be fixed to and how it will operate once installed. Top and Bottom Rolling Wheels for Easier Operation Because of the overall size of the opening, we specified the grilles with top and bottom rolling wheels. These help support the grille as it moves and make a large system considerably easier to operate. Ease of use is particularly important with a product that staff may need to open and close regularly. A security solution can provide excellent protection, but it also needs to be practical for the people using it every day. The rolling wheel arrangement helped achieve that balance. Creating a Neat Storage Area for the Grille Another clever element of the project was how the grille was stored when the Farm Shop was open. The main contractor constructed a cupboard at one side of the opening, allowing half of the retractable grille to neatly stack away when it wasn't required. Rather than simply leaving the other half unused, it was incorporated into the operation of the Farm Shop. When the shop was open for business, the remaining section of grille could be used as a dividing wall. This meant the security system had a useful secondary purpose during trading hours rather than only being required when the shop was closed. Security Without Losing the Open-Plan Design One of the main objectives of the refurbishment was to make the Farm Shop entrance feel larger, more open and more welcoming. Installing a security solution shouldn't undermine the purpose of the refurbishment itself. The High Security Retractable Grille worked particularly well because it could provide a substantial physical barrier when required while retaining visibility through the opening. When not needed, a large section could be stacked neatly away. This made the grille a practical solution for balancing security, appearance and everyday operation. A Flexible Solution for Large Commercial Openings Although this installation was for a Farm Shop, the same principle can apply to many other commercial premises with large or unusual openings. Retractable security grilles can be considered for applications including: Retail stores and shopping centres Farm shops Restaurants and hospitality venues Reception areas Internal commercial spaces Schools and public buildings Warehouses and industrial premises Large entrances where roller shutter headroom is restricted Every opening is different, however, particularly when dealing with unusually large dimensions. The supporting structure, fixing points, floor, available stacking space and frequency of operation all need to be considered when specifying the system. Project Completion – A Personal Note I was personally involved in helping with the Tebay Services project and finding the right solution for what was quite an unusual opening. Tebay is also a site I particularly enjoy visiting myself. It isn't like a conventional motorway service station, and the Farm Shop and locally sourced produce give it a completely different feel. If you're ever travelling near Tebay, I'd recommend calling in. Gloucester Services is operated by the same family business and is also well worth a visit. From a security perspective, this was an interesting project because simply installing a standard roller shutter wasn't really an option. We had to consider the width of the new opening, limited headroom, how the grille would be supported and, importantly, how staff would use it every day. Seeing the completed installation was particularly satisfying. The High Security Retractable Grilles provided the security the client needed without taking away from the open and welcoming entrance they had worked hard to create. The way one section could be concealed inside a purpose-built cupboard while the other could function as a dividing wall was also a great example of the main contractor, client and Security Direct working together to make the security solution part of the overall design. Frequently Asked QuestionsCan a retractable security grille be used across a very wide opening? Yes. Retractable security grilles can be manufactured for large commercial openings, subject to the individual product specification and supporting structure. At Tebay Services, the entrance was increased to approximately 12 metres wide, requiring additional structural support and careful consideration of how the grille would operate. Why wasn't a roller shutter used at Tebay Services? The enlarged opening was approximately 12 metres wide and there was also insufficient headroom for a conventional roller shutter. A High Security Retractable Grille therefore provided a more practical solution while maintaining the open appearance the client wanted. What happens to a retractable grille when it isn't being used? Retractable grilles stack back towards the side of an opening. At Tebay Services, the main contractor constructed a purpose-built cupboard so that half of the grille could be neatly concealed when the Farm Shop was open. Are large retractable security grilles difficult to operate? The design of the system can make a significant difference. For this large opening, Security Direct specified top and bottom rolling wheels to support the grilles and make them easier for staff to operate. Can retractable grilles be used as internal partitions? They can be suitable for certain internal access-control and separation applications. At Tebay Services, one section of the grille was used as a dividing wall while the Farm Shop was open, giving the installation an additional practical purpose beyond securing the shop after closing. Need to Secure a Large or Unusual Opening? Not every commercial opening is suitable for a conventional roller shutter. Width, headroom, available side room, visibility and how the entrance is used can all affect the best solution. Security Direct supplies High Security Retractable Grilles, Sliding Shutters and a wide range of other commercial security products for unusual and oversized openings. If you're unsure which option will work for your premises, contact Security Direct and we can help you assess the opening and identify a suitable solution. You can also read independent customer feedback about Security Direct on our Feefo Review Page and Trustpilot.

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Luxury hotel lobby with marble floors, ornate columns, and elegant seating areas
Case Studies

Case Study: Claridges London

Kerry Yeo

Claridges is one of the worlds most famous luxury hotels in the world. Set in the heart of Mayfair, Claridges is an art deco icon and a byword for timeless elegance. Since the 1850's Claridges has excelled in the finer things in life, glamorous design, inspiring dining and impeccable service. There are many 5 star hotels in London but nowhere quite like Claridges. Claridges approached Security Direct, as they were looking for a Roller Shutter specialist that install a High Speed and High Usage Roller Shutter on their loading bay area. The loading bay is large as they do get articulated lorries, making daily deliveries. We installed the 100mm Insulated Industrial Roller Shutter Doors, as it easily covered the size of the opening. The advantage of this shutter is that also operates quieter than a traditional steel shutter, which can rattle in the wind. Having a quieter roller shutter door was important as they didn't want something noisy, especially as it's near to some bedrooms and function rooms. Security Direct service the shutter door on a regular basis, to ensure it prolongs the life of the door and reduces the risk of breakdowns.

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London Underground sign with red circle and blue bar, mounted on ornate building facade
Case Studies

Case Study: Fire Shutters and Security Doors for the London Underground

Kerry Yeo

The London Underground is one of the world's most recognisable transport networks, with a huge variety of security, fire safety and access-control requirements across its stations and supporting infrastructure. Security Direct has completed a significant amount of work across the London Underground network over the years. Our involvement has included projects at existing stations, new stations and service yards, with products specified for a variety of different applications. The work has ranged from fire shutters protecting retail and storage areas to specialist steel doors providing fire resistance, acoustic performance, ventilation, emergency egress and physical security. These projects demonstrate the importance of selecting a security product around the requirements of each individual opening rather than taking a one-size-fits-all approach. The Challenge: Security Across a Complex Transport Environment A London Underground station is very different from a conventional commercial building. Within a single station or associated service area, there can be public spaces, retail units, plant and storage rooms, staff-only areas, service yards and restricted locations. Each area can present a different requirement. Some openings need to help maintain fire compartmentation. Others require controlled access, ventilation, acoustic performance or a secure emergency exit. This has resulted in Security Direct supplying a broad range of products across different London Underground projects. Fire Shutters for Retail Units and Storage Areas One of the solutions we have installed within the Underground network is Fire Shutters. These have been used for applications including retail units and storage areas. Fire shutters are designed to automatically close when required as part of a building's fire strategy, creating a physical fire-resistant barrier across an opening. This can make them particularly useful for locations where an opening needs to remain accessible during normal operation but must be protected in the event of a fire. Depending on the individual project, factors such as the required fire resistance, opening dimensions, controls, fire alarm integration and surrounding structure all need to be considered when selecting a suitable fire shutter. Fire-Rated Steel Doors Security Direct has also installed Fire Rated Doors across London Underground projects. Fire-rated steel doors can be required where an opening forms part of a fire-resisting wall or compartment. However, specifying the correct door involves more than simply selecting a fire rating. The complete doorset, hardware, surrounding construction and intended use of the opening all need to be considered as part of the wider fire strategy. For a transport environment where doors may be subject to regular use, durability is another important consideration. Acoustic-Rated Steel Doors Some areas of the Underground have requirements that go beyond security and fire protection. We have supplied acoustic-rated Steel Doors where reducing the transmission of noise through an opening was an important part of the specification. Acoustic doors can be particularly useful around plant, machinery and other areas where controlling noise is required. This demonstrates why understanding the application is so important. Two steel doors may look relatively similar, but their required performance can be very different. Fire Exit Doors Fire Exit Doors have also formed part of our work across the network. A fire exit needs to provide security against unauthorised entry from outside while still allowing the required means of escape from inside the building. The appropriate hardware and door specification therefore need to reflect how the exit is intended to operate. For busy transport infrastructure, reliability and ease of operation are particularly important considerations. Louvred Steel Doors Another product supplied for London Underground projects has been louvred steel doors. Louvred doors provide security while allowing airflow through the opening, making them suitable for locations where ventilation is required alongside physical protection. This can be particularly useful for plant and service areas containing equipment that requires a regular flow of air. Rather than compromising security by leaving an area open for ventilation, a purpose-designed louvred steel door can provide both functions within a single doorset. Security-Rated Steel Doors We have also provided security-rated steel doors for areas where a higher level of physical protection was required. Restricted and service areas within transport infrastructure can contain equipment, plant or other assets that need to be protected against unauthorised access. A security-rated doorset can provide a tested physical security solution where a standard commercial door may not offer the required level of protection. The exact specification will depend on the individual project and its security requirements. Different Products for Different Areas One of the most interesting aspects of our work on London Underground projects is the variety of applications involved. There isn't a single "Underground security door" or shutter that works everywhere. Instead, the correct solution depends on what the opening needs to achieve. A retail unit may require a fire shutter. A plant room might require a louvred or acoustic steel door. An escape route may need a fire exit doorset, while a restricted area could require a higher-security steel door. Understanding these differences is essential when specifying physical security products for complex infrastructure. Working Around Existing and New Infrastructure Our work hasn't been limited to one type of London Underground project. Security Direct has supplied and installed products for existing stations, new stations and service yards. Working with existing infrastructure can create very different challenges from working on a new-build project. Available space, existing structures and access can all influence the solution. New construction, meanwhile, provides opportunities to incorporate shutters and doors into the design at an earlier stage. In both cases, accurate specification and coordination with the wider project are important. Project Completion – A Personal Note I have personally been involved with a number of our London Underground projects, and it has been particularly interesting to see how varied the security requirements can be across the network. What stands out to me is that even within one station there can be completely different requirements from one area to another. A product suitable for a retail opening won't necessarily be appropriate for a plant room, service area or emergency exit. Being involved in these projects has given me a real appreciation for the importance of looking at each opening individually and understanding exactly what the client needs the product to achieve. It's also rewarding to know that products supplied by Security Direct have been installed across such an iconic and heavily used transport network. Security Direct continues to work on projects associated with the London Underground and Network Rail, supporting requirements for shutters, steel doors and other physical security products. Frequently Asked QuestionsWhat security products has Security Direct installed on the London Underground? Our work has included fire shutters, fire-rated steel doors, acoustic-rated steel doors, fire exit doors, louvred steel doors and security-rated steel doors across existing stations, new stations and service areas. Where are fire shutters used within London Underground stations? Security Direct has installed fire shutters for applications including retail units and storage areas. The appropriate shutter specification depends on the opening and the fire strategy for the particular location. Why are different types of steel doors required within a station? Different areas have different performance requirements. A plant area may require ventilation or acoustic performance, an escape route may require specific emergency-exit functionality, while restricted areas may require enhanced physical security. This is why the doorset should be selected around its intended application. What is an acoustic-rated steel door? An acoustic-rated steel door is designed to help reduce sound transmission through an opening. These doors can be useful for plant rooms, machinery areas and other locations where controlling noise is part of the project specification. Can Security Direct supply doors and shutters for major infrastructure projects? Yes. Security Direct has experience supplying products for existing and new infrastructure projects, including work associated with the London Underground and Network Rail. Requirements can be assessed individually to identify an appropriate shutter or steel door solution. Security Solutions for Rail, Transport and Infrastructure Projects Transport infrastructure can present demanding security requirements, from protecting public-facing retail units to securing restricted plant and service areas. Security Direct supplies a wide range of Fire Shutters, Steel Doors, Fire Rated Doors and Fire Exit Doors for commercial and infrastructure applications. If you're working on a rail, transport or major construction project, contact Security Direct to discuss your requirements. You can also read independent feedback from Security Direct customers through our Feefo Review Page and Trustpilot.

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Canglewood acoustic guitar with natural wood finish and red pickguard
Case Studies

Case Study: PJD Guitars

Kerry Yeo

Security Direct have been lucky to work with the prestigious guitar maker PJD Guitars in Pocklington, East Yorkshire. PJD Guitars was founded in 2010 by Leigh Dovey. The name PJD is dedicated to the memory of Leigh's late father who was prop maker for the Royal Opera House in London's Covent Garden. Leigh started working with a basic knowledge of wood work picked up from his father and was lucky enough to inherit his tools as well as a small home workshop. Leigh spent his days working as a sound and video engineer at the Royal Opera House and his evenings honing his craft in guitar building. Leigh was lucky early on in having the chance to work with some great artists, giving him the confidence to grow his skills. Fast forward to 2020 and a move up to York to a bigger workshop, and for the past 6 months Leigh has been putting his heart and soul into building the best instruments he has ever built. Security Direct have helped secure the new bigger premises in Pocklington, installing Compact High Security - Level 1. With some of the guitars worth a lot of money, they required a Security Rated Shutters that was compact as this was getting fitted in their entrance/showroom area.

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Man in black polo shirt standing beside Cazoo delivery van with greenery background
Case Studies

Case Study: Cazoo

Kerry Yeo

Security Direct have been lucky to work with the new and existing company Cazoo. With Cazoo, you can buy or finance your car entirely online and complete your purchase from the comfort of your sofa, in your own time and select to have it delivered to your door or to collect it from one of our Customer Centres. Security Direct help secure and protect its new customer centres around the UK. We have installed a range of High Speed Industrial Roller Shutter Door and Industrial Sectional Doors to their workshops. We have also helped with the Fire Strategy of the buildings, by installing Fire Shutters and Fire Curtains. We have worked close with the client, designers and contractors to make this happen on a fast turnaround, to ensure they can open the customer centres as quickly as possible.

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Industrial warehouse with security grilles on windows, concrete walls, and pallets inside.
Case Studies

Case Study: Health Education England

Kerry Yeo

Security Direct have been lucky to work with Health Education England. Health Education England (HEE) exists for one reason only: to support the delivery of excellent healthcare and health improvement to the patients and public of England by ensuring that the workforce of today and tomorrow has the right numbers, skills, values and behaviours, at the right time and in the right place. Their Head Office is based in the centre of Leicester. Security Direct has worked closely with HEE in securing their offices, as they have had issues with attempted break-ins. We installed a large number of Security Grilles including the Insurance Approved - Level 1 Security Grille to all ground floor windows and doors. On the fire exist we installed the Fire Exit Folding Grille, as it provided security and complied with fire regulations. Security Direct look forward to working with HEE in securing their other premises throughout the UK. Frequently Asked QuestionsWhy did Health Education England need additional office security? Health Education England had experienced attempted break-ins at its Leicester offices, so additional physical security was required to protect vulnerable ground-floor windows and doors. What security grilles were installed at the Leicester offices? Security Direct installed a large number of Security Grilles across the ground-floor windows and doors. This included the Insurance Approved – Level 1 Security Grille, providing an additional physical barrier against attempted forced entry. Can security grilles be fitted to both windows and doors? Yes. Security grilles can be used to protect a variety of vulnerable openings, including windows and doors. The most appropriate grille will depend on the opening, required security level, frequency of access and any other requirements for the building. Can a security grille be installed across a fire exit? A fire exit requires particular consideration because additional security must not prevent people from escaping in an emergency. For this project, Security Direct installed a Fire Exit Folding Grille, providing additional security while meeting the requirements of the fire-exit application. Are security grilles suitable for offices, healthcare and education premises? Yes. Security grilles can provide an effective additional layer of physical protection for offices, healthcare facilities, educational premises and other commercial buildings, particularly where ground-floor windows and doors could be vulnerable to attempted break-ins.

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Security grille doors and window bars protecting a server room with data racks

Case Study: Happerley England - Lock 29 Banbury

Kerry Yeo

Security Direct was approached by the architect for Banbury Borough Council, looking for a solution to a new market project at Castle Quay Shopping Centre. The project was called Lock 29 which began as an idea to breathe new life into a canal side destination in Banbury, utilising abandoned space that would bring great benefit to the local community and beyond. In addition to the venue featuring diverse and exciting food and drink artisans, there will be a casual pop-up cinema for secret cinema clubs and educational activities, space for events which will be open to the whole community and an edgy independent retail offering which binds it all together. Lock29 is a completely unique, creative space, which pays homage to its hometown, while reaching out to visitors from far and wide. Roller Shutters have occupied the space, which is a fast-growing food and drinks organisation, set up by farmers to empower farmers and create a level playing field for all food and drink businesses to validate, protect and promote the provenance value of their product while allowing the customer to make an informed choice. Security Direct worked with the team to create a security solution on securing these pods. We fitted custom made High Security Retractable Grille to each of the pods. We worked with the architect to ensure that those pods were designed to hide the grille stacks and ensure we had sufficient steelwork to install the Security Grilles into. These retractable security grilles, were the ideal choice as they were more cost effective than Roller Shutters and didn't require the same servicing and Maintenance that a roller shutter would require. Frequently Asked Questions1. Why were retractable security grilles chosen for the Lock29 market pods? Retractable security grilles provided a practical way to secure each individual market pod when it wasn't in use. They were also more cost-effective than roller shutters for this particular project and had lower servicing and maintenance requirements. 2. Can security grilles be custom-made for individual retail units? Yes. For the Lock29 project, Security Direct supplied custom-made High Security Retractable Grilles to suit the individual pods. Working with the architect during the design stage also meant the surrounding structure could accommodate the grilles correctly. 3. Can retractable security grilles be hidden when a shop or market pod is open? Yes. One of the key considerations at Lock29 was ensuring the grilles didn't detract from the appearance of the market when the pods were open. Security Direct worked with the architect so that the grille stacks could be neatly concealed within the pod designs when not required. 4. What structural requirements need to be considered when installing security grilles? Retractable security grilles require suitable fixing points and supporting structure. At Lock29, Security Direct worked with the architect to ensure there was sufficient steelwork to securely install the grilles. Considering these requirements during the design stage can make installation much more straightforward. 5. Are retractable security grilles suitable for markets and shopping centres? Yes. Security Grilles can be particularly useful for indoor markets, shopping centres, retail units, kiosks and food outlets where security is required outside trading hours but an open and welcoming appearance is important when businesses are operating.

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