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Comprehensive Guide to Roller Shutter Maintenance | Legal Requirements & Benefits

19th October 2018

Why Regular Servicing Is Essential for Your Roller Shutters: A Comprehensive Guide

The Necessity of Roller Shutter Servicing

Roller shutters are integral to the security and functionality of both commercial and residential properties, but like any mechanical system, they require regular maintenance to remain in peak condition. Not only is servicing these systems a legal requirement, but it also ensures they operate safely and efficiently.

Legal Requirements and Safety Regulations

According to the Health and Safety Act of 1974, roller shutters are considered machinery, placing a legal obligation on property managers, landlords, and homeowners to maintain these devices. Failure to do so can result in civil liabilities in the event of accidents, and criminal prosecution under health and safety laws if negligence is found. For more details on legislation, the Health and Safety Executive (HSE) offers resources that can be accessed here.

Benefits of Servicing Your Roller Shutter

Regular servicing of your roller shutter not only complies with legal standards but also offers numerous benefits:

Prevents Accidents: Proper maintenance reduces the risk of injuries that could occur from malfunctioning equipment.

Extends Lifespan: Frequent checks can significantly increase the operational life of your shutters.

Warranty Maintenance: Keep your manufacturer's warranty valid with regular servicing.

Reduces Costs: Minimise the chance of costly breakdowns and repairs through routine maintenance.

What Is Included in a Roller Shutter Service?

A comprehensive roller shutter service includes:

Securely tightening all fixings.Correctly setting motor limits.Inspecting bearings and springs for wear.Ensuring the shutter operates smoothly without disruptions.Checking for any signs of wear or damage.Assessing the condition of wiring and safety devices.

DIY Maintenance Tips

While professional servicing is crucial, there are several maintenance tasks that you can perform to help extend the life of your roller shutter:

Cleaning: Regularly clean the shutter curtain with warm soapy water to prevent damage from accumulated dirt.

Operational Checks: Frequently test if the shutter opens and closes smoothly and listen for unusual noises.

Battery Maintenance: Replace batteries in hand transmitters and safety edges annually to ensure optimal function.

How Often Should You Service Your Roller Shutter?

The frequency of required servicing depends on the usage of the shutter:

1-2 operations daily: Annual service recommended.

Up to 15 operations daily: Service every 6 months.

Up to 30 operations daily: Service every 4 months.

More than 45 operations daily: Service every 2 months.

Special considerations are given to fire-rated roller shutters which are crucial for fire safety and require more frequent checks.

Understanding Service Costs

The cost of servicing a roller shutter can vary based on several factors including the location, type of shutter, size of the opening, and the age of the system. Contact our Sales Team for a detailed quote tailored to your specific needs.


Servicing your roller shutter is not just a legal mandate but a prudent measure to ensure safety, efficiency, and longevity of your investment. By adhering to a regular maintenance schedule, you safeguard not only the mechanical integrity of your roller shutter but also the safety of those who rely on its smooth and reliable operation. For further enquiries or to schedule a service, please reach out to our expert team.

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